Refunds and returns
- If you are not pleased with your purchase we will offer an exchange or refund within 7 days of receipt of your item.
- We do require you to cover the postage or courier cost for returning this item
- All items to be returned in their original, unused condition, with all original packaging and Antelo tag still in place
- No refunds or exchanges on any sale items, unless the goods are faulty
- Great care has been taken to ensure that items of the highest quality are delivered to you. If however there appears to be an oversight on our behalf we will gladly offer an exchange (subject to availability of stock) or a refund. Please send us an image of the faulty goods to email@example.com within 24 hours of receipt of the item
- Please notify us at firstname.lastname@example.org, prior to returning the item, please include your order number and the reason for the return or exchange
- If goods are to be refunded, the amount will be credited into your ban account via EFT within 5 – 7 work days.
- If goods are to be exchanged, the exchange item will be sent upon receipt of the return (if the goods are in its original condition).
- Goods are your responsibility until it has reached us, so please make sure that you take the necessary insurance for it to arrive here safely.
- Cost of delivery of an exchanged item will be your responsibility
- Please note wear-and-tear on any item will not be accepted as damage or considered faulty for return or exchange
- Any items (i.e buckle tab that has fallen off) is not considered faulty goods - the buckle tab is a detachable item